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Shipping / Returns
Free Shipping on orders shipped in the continental United States and applies to Ground shipping orders only. If you choose Expedited or Overnight Shipping, regular charges will apply. Previous purchases are not eligible for adjustments.
To participate, simply add merchandise to your shopping cart. You must select the "Ground Shipping" option to receive the free shipping offer.
Items are generally ready to ship the next business day. We will provide you with a tracking number once your order has shipped. We ship with UPS, Fed Ex, and the U.S. Postal Service.
In the event that you are not satisfied with your purchase, you may return it. Please address all returns to:
Caretta Caretta Returns 33 Thadeus St. South Portland, ME 04106
Returns must be accompanied by the original packlist and are honored within 14 days of receipt. Since the majority of our items are handmade and does not have duplicates, we are not able to exchange merchandise. If there is an item that you want instead, please place a separate order and we will refund the original upon receipt.
All returned items must be deemed in good condition (unworn, unused) before a refund is issued. Please note that original shipping charges will not be refunded and that any shipping charges for returns (unless we sent the wrong item!) will be incurred by the customer.
For any inquiries on shipping and returns, please use the link below.
Free Shipping on orders shipped in the continental United States and applies to Ground shipping orders only. If you choose Expedited or Overnight Shipping, regular charges will apply. Previous purchases are not eligible for adjustments.
To participate, simply add merchandise to your shopping cart. You must select the "Ground Shipping" option to receive the free shipping offer.
Items are generally ready to ship the next business day. We will provide you with a tracking number once your order has shipped. We ship with UPS, Fed Ex, and the U.S. Postal Service.
In the event that you are not satisfied with your purchase, you may return it. Please address all returns to:
Caretta Caretta Returns 33 Thadeus St. South Portland, ME 04106
Returns must be accompanied by the original packlist and are honored within 14 days of receipt. Since the majority of our items are handmade and does not have duplicates, we are not able to exchange merchandise. If there is an item that you want instead, please place a separate order and we will refund the original upon receipt.
All returned items must be deemed in good condition (unworn, unused) before a refund is issued. Please note that original shipping charges will not be refunded and that any shipping charges for returns (unless we sent the wrong item!) will be incurred by the customer.
For any inquiries on shipping and returns, please use the link below.
